For questions about product care, the product guarantees, or general pitching advice please check our FAQ page or Tent User Manual. Information about our repairs service can be found at the Customer Services page. If you are unable to find the answer you are looking for, please email the relevant department below. 

Live Web Chat - Available 8.30am - 5pm, Monday to Friday (excluding public holidays).

For questions about our products, email: shopping@terra-nova.co.uk

Repairs or questions about a product you've already purchased email: customerservices@terra-nova.co.uk

Retailers, or those interested in becoming a retailer, email: trade@terra-nova.co.uk

If you are a member of the press and have a query about a product you have seen or information about a feature we may be interested in, or if you are a member of the public with information that our Marketing Department may be interested in, please e-mail: marketing@terra-nova.co.uk

Please direct all other enquiries to: info@terra-nova.co.uk