Careers / Vacancies

Hubaco Ltd is the owner of Terra Nova Equipment Ltd, the award-winning outdoor equipment designer and manufacturer; the cool and funky outdoor brand, FieldCandy; and Ltd, a leading online supplier of logoed uniform.

We are currently recruiting for the following position:

Sales Office/ Customer Services Administrator

The Role:

We are looking for an experienced sales office / customer services administrator to join our busy sales office at our new purpose built headquarters in Clay Cross, (between Chesterfield and Alfreton) Derbyshire.

You role involves providing great Sales and Customer Service support to our trade customers and direct consumers.

  • Taking, inputting and monitoring of urgent and pre-season orders from trade customers.
  • Fielding trade and customer enquiries about orders and stock.
  • Processing repairs for Terra Nova Equipment products.
  • Processing invoices.
  • Processing web orders from our Terra Nova and FieldCandy websites and liaising with our warehouse team to solve any delivery queries.
  • Answering order queries from customers.
  • Answering generic questions from members of the public over the phone and by email, this will also include providing advice and guidance to customers on a wide range of products. Full training will be given.

Skills & Experience:

  • The ability to work under pressure to deadlines in a fast-paced environment.
  • Be customer focused and willing to go that extra mile to offer great customer service.
  • You are willing to learn about and understand our product ranges, if you have an affinity with the outdoors that would be useful.
  • Be a team player.
  • A high level of attention to detail.
  • Previous experience in a similar Sales Office position would be an advantage.
  • Use of Microsoft Office i.e. Outlook, Word, Excel and PowerPoint.

This is a full time permanent position. We are offering a competitive salary plus discretionary company bonus scheme and pension.


Please send your CV and covering letter, including your salary expectations, explaining why you would like to be considered for the role to Carolyn Budding

Closing date Friday 25th January 2019.

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