Support
From expert repairs to hassle-free returns, the Terra Nova support team is ready to keep your gear in peak condition. Register your product guarantee, book a factory repair, or take advantage of our tent trade-in scheme — all from one place. Because great adventures deserve gear that lasts.
Expert repairs, product care, and responsible returns — all in one place.
Tent Repairs
To support our comprehensive product guarantees, we provide a full repair service at our factory in Derbyshire, UK.
Tent Trade In
We don’t want to see any tents in landfills. That’s why you’ll receive 30% off the price of a brand new tent when you trade in your old one.