At Terra Nova Equipment, we believe well-used gear deserves a second life. Our expert in-house team in Derbyshire provides premium repairs using authentic Terra Nova and Wild Country materials—keeping your kit ready for adventure and out of landfill.
From ripped flysheets and torn inners to broken zips and pole sleeves, we’ll assess the damage and provide the best fix possible. We also offer specialised repair services for Terra Nova packs, gloves, hats, gaiters, and socks (including split seams, re-taping, and Gore-Tex® patching).
Contact us with details and photos of the damage. We will provide a rough initial quote.
Package your gear safely, making sure it is in a clean and dry condition
Urgent Repairs: If you need your gear back within 2 weeks, you must call us at 01773 833300 before shipping.
We inspect your tent within 1–3 working days. We will send a final quote and a time estimate based on the season and workload.
Once you approve the quote, we aim to complete and return your repaired gear via premium tracked delivery within 10–15 working days.
Due to Health and Safety regulations, we can only accept products in a clean and dry condition. Please keep this in mind when returning items to us for repair.
Please ensure that all returns are safely packaged. Terra Nova cannot be responsible for any items lost or damaged in transit. It may be the case that we need to return packages to you unopened if we feel there is a risk of further damaging the goods whilst opening them due to excessive or inappropriate packaging. Terra Nova will not be held responsible for any damage that occurs in this instance.
Prices are guidelines only, exclude VAT, and vary by tent size: Small (SM), Medium (MED), or Large (LRG).
| Flysheet | Groundsheet | Inner | |
|---|---|---|---|
| Retaping | SM From £8 MED From £16 LRG From £24 | SM From £8 MED From £16 LRG From £24 | N/A |
| Patches (Excludes Ultra Fabric) | SM From £25 MED From £35 LRG From £45 *Also Requires Taping | SM From £25 MED From £35 LRG From £45 *Also Requires Taping | SM From £15 MED From £25 LRG From £30 |
| New Panel | SM From £60 MED From £80 LRG From £100 | N/A | SM From £60 MED From £80 LRG From £100 |
| Fabric Door | N/A | N/A | SM From £60 MED From £80 LRG From £100 |
| Mesh Door | N/A | N/A | SM From £60 MED From £80 LRG From £100 |
| Panel (Including Zips) | SM From £100 MED From £120 LRG From £140 | N/A | SM From £100 MED From £120 LRG From £140 |
| New Zip (Each) | SM From £40 MED From £60 LRG From £80 | N/A | SM From £40 MED From £60 LRG From £80 |
| Zip Slider (Each) | All From £15 | N/A | ALL From £15 |
| Guyline Point | ALL From £25 | N/A | N/A |
| Patched Pole Sleeve | ALL From £30 | N/A | ALL From £30 |
| Replacement Pegging Point | ALL From £35 | ALL From £35 | N/A |
| Miscellaneous (Small, Medium & Large Repairs) | POA | POA | POA |
We also offer various repair services for our packs, gloves, hats, gaiters and socks, including repairs to split seams, re-taping and patching of Gore-Tex® products. However, please note that not all damage can be repaired.
*Flysheet and Groundsheet patches also require taping.
*Miscellaneous / Complex Repairs: Price on Application (POA).
