Loading... is covered by a lifetime guarantee offering long‑term reassurance to the original owner for the usable life of the product. This refers to the period during which the item can reasonably deliver the performance it was designed for - something that naturally varies depending on how it is used, the conditions it is exposed to and the care it receives. A product used frequently in demanding environments will naturally have a shorter lifespan than one used occasionally and well maintained. For this reason, we assess each case individually rather than applying a fixed timeframe. While this guarantee covers all Terra Nova products, tent and bivi poles are excluded, as they are protected under our dedicated No‑Quibble Alloy Pole Guarantee